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The Prime Carrier
THE PRIME CARRIER

Prime Carrier Communications

Explore Prime Carrier Communications with The Prime Carrier. Learn about services, features and important considerations.

Prime Carrier Communications
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USEFUL INFORMATION

What to know before you choose

Use these practical details to make an informed decision. Service options depend on your address and provider.

01

Optimum Internet with services up to 1 Gig and 99.9% reliability.

02

Power your home with premium Internet and Mobile.

With Optimum, you enjoy the award-winning technology and capabilities of a nationwide company plus the local support, personalized service and superior value that makes all the difference. Optimum Internet & Mobile saves you more money—over $650 a year compared to AT&T. So, you’ll have extra cash in your pocket. Wired connection up to 300 Mbps. WiFi speeds may vary. Lightning-fast Internet speeds up to 1 Gig with 99.9% network reliability. Coverage on America’s largest and fastest 5G network for up to half the price of Verizon and AT&T. Connect with confidence, knowing your satisfaction is guaranteed. From installation to day-to-day support and beyond, we’ll be here for you every step of the way. Offer for new residential customers. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-794-2724. Cancellation effective at end of then-current billing period except in WV. Reliability claim excludes Internet outages caused by external events & scheduled maintenance. 60-DAY MONEY-BACK GUARANTEE: only for the Internet service monthly fee, Mobile monthly service, and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee). OPTIMUM PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply. All trademarks and service marks are the property of their respective owner. © 2025 CSC Holdings, LLC.

BEFORE YOU ORDER

Compare the details that affect your decision.

QuestionWhy it matters
Is it available at my address?Coverage can vary within the same ZIP code or building.
What is the total monthly price?Promotions, equipment, taxes and fees can change your bill.
What installation is required?Appointment availability, wiring and permissions can affect timing.
What are the contract terms?Understand commitments and cancellation charges before agreeing.
FREQUENTLY ASKED QUESTIONS

Questions worth asking

How do I know which options are available?

Service availability and offers depend on your complete address and the provider.

What should I ask before ordering?

Confirm the full monthly price, equipment, installation, contract terms and any additional fees.

How do I confirm the full cost before ordering?

Ask for a written breakdown of introductory and regular pricing, equipment, installation, taxes, fees and any contract commitments.

Does availability vary by address?

Yes. A provider may cover part of a ZIP code but not every street or unit. Final eligibility depends on the exact service address.

NEXT STEP

Need help exploring other options?

Our team can discuss eligible services, installation considerations and important plan terms.

Call (888) 383-4504
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