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The Prime Carrier
SERVICES & INFORMATION

Prime Carrier Communications

Explore Prime Carrier Communications with The Prime Carrier. Learn about services, features and important considerations.

Availability and terms vary by provider and service address.

Home connectivity and service information
Home / Prime Carrier Communications
01 / THE PROBLEM

What should you understand before choosing?

Plans and equipment can differ significantly by provider, address and the service you need.

02 / WHY IT MATTERS

Why this issue matters.

Choosing without reviewing the full offer can mean unnecessary equipment charges, unsuitable service or unexpected contract terms.

Before spending money on a new plan or equipment, confirm what is actually causing the issue.
03 / WHAT TO DO

What to check, step by step.

Work through the relevant checks before deciding whether another service is necessary.

Better faster 100% FIBER

Find the Fiber plan that's right for you

Free installation included^

Fast, easy setup to get up and running quickly.

Premium Amazon eero Wi-Fi Router

Powered by Wi-Fi 7 technology, get ultra-fast speeds and reliable coverage up to 2,000 sq. ft. per device.*

Unlimited Data and no throttling

Paying more to use more? That's not our style. Get limitless internet with no caps or overages.

Equally fast upload and download speeds

Why pay for internet with slower upload speeds? With equal speeds, you get uploads as fast as downloads.

Unbreakable™ Wi-Fi backup internet free for the first month

Get Unbreakable Wi-Fi and stay connected with backup internet that automatically turns on if your internet goes down**. Ask about Unbreakable Wi-Fi, now free the first month and $25/mo. after.

Fiber 1 Gig Internet

Wi-Fi 7 router included

Equal upload/download speeds

Fiber 2 Gig Internet

Ask about our Fiber 5 Gig with Wi-Fi 7 technology for a whole new level of fast.

Ask about our value-added services!

Max out your Wi-Fi by getting rid of dead spots and buffering with up to 2 Wi-Fi extenders for wall-to-wall coverage.

Protect your home Wi-Fi network and devices with eero Secure and the easy-to-use eero app.

My Premium tech Pro

Live tech support for all your internet and connected technology needs.

04 / THE SOLUTION

Choose the next step that actually helps.

Ask about eligibility, the full recurring price, equipment, installation and contract conditions before ordering.

Discuss service options
05 / THE OUTCOME

What a better outcome looks like.

You can make a clearer decision with the information that matters to your household.

Before you order, confirm:

  • Availability at the exact address
  • Complete monthly price and promotional period
  • Equipment and installation costs
  • Contracts, fees and cancellation rules
FREQUENT QUESTIONS

Answers before you decide.

How do I know which options are available?

Service availability and offers depend on your complete address and the provider.

What should I ask before ordering?

Confirm the full monthly price, equipment, installation, contract terms and any additional fees.

How can I check what services are available at my address?

Provider availability is determined by the complete service address. Call to discuss eligible options and verify the offer before ordering.

What should I check before committing to a plan?

Review the full monthly price, promotional period, equipment, installation, taxes, fees and cancellation terms.

NEXT STEP

Still have questions about your options?

Speak with a representative about eligible services and the important terms.

Call (888) 383-4504
☎ Call (888) 383-4504